Privacy Policy

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and the World Wide Web by or on behalf of Lewis Group Ltd and its affiliates or subsidiaries (“LEWIS” or "us" or "we").

If you have any requests or comments concerning your personal information or any queries with regard to these practices, please contact the Deputy Information Officer at stakeholders@lewisgroup.co.za.

THIS PRIVACY POLICY FORMS PART OF LEWIS’ WEBSITE TERMS OF USE. IF YOU DO NOT AGREE WITH ANY TERM OF THIS PRIVACY POLICY, YOU MUST CEASE YOUR ACCESS OF THIS WEBSITE IMMEDIATELY.

Definitions and Interpretation
1. “Lewis” means Lewis Group Limited and its subsidiaries which fall under Lewis Stores (Pty) Ltd as well as its affiliates.
2. “Personal Information” means information relating to an identifiable, living, natural person and, where applicable, identifiable, existing juristic person, including all information as defined in the Protection of Personal Information Act 4 of 2013.
3. “Processing” means the creation, generation, communication, storage, destruction of personal information as defined in the Protection of Personal Information Act 4 of 2013.
4. “You” or the “user” means any person who accesses and browses this website for any purpose.
5. “Website” means the website of LEWIS at www.lewisgroup.co.za as well as Lewis Stores, Beares, Best Home & Electric, UFO, Bedzone, Real Beds, Loanzone and Monarch brand websites or such other URLs as LEWIS may choose from time to time.
Status and Amendments
1. LEWIS respects your privacy. This Privacy Policy sets out LEWIS’ information gathering and dissemination practices in respect of the Website.
2. This Privacy Policy governs the processing of personal information provided to LEWIS through your use of the Website.
3. LEWIS may amend these terms and conditions from time to time. The version effective is indicated by the date incorporated in the heading of this Privacy Policy. It is your duty to remain appraised of the current version.
4. Continuing to browse or use this Privacy Policy after a revision constitutes your agreement to observe the revised terms.
Processing of Personal Information
1. By providing your personal information to LEWIS you acknowledge that it has been collected directly from you and that you consent to its processing by LEWIS.
2. Where you submit Personal Information (e.g. name, address, telephone number and email) via the Website, the following principles are observed:
  1. LEWIS will only collect personal information for a purpose consistent with the context in which it is requested.
  2. LEWIS will only process personal information in a manner that is adequate, relevant and not excessive.
  3. Personal information will only be processed for a compatible purpose unless you consent otherwise in writing or as permitted by law.
  4. LEWIS will keep records of all personal Information collected from you as long as necessary to fulfil the purpose collected.
  5. LEWIS may disclose personal information to third-party service providers where necessary, provided they treat it confidentially and implement security safeguards.
  6. If personal information is released with your consent, LEWIS will keep a record of what was shared, with whom, why, and when, for one year.
  7. LEWIS will destroy or delete personal information no longer required for its initial purpose.
3. As permitted by the Electronic Communications and Transactions Act 25 of 2002, LEWIS may compile statistical profiles. Such information will not identify individual users.
Use of the Personal Information of a Data Subject
1. Provide the Data subject with information and services including online events, press releases, job postings, financial results and marketing communications about LEWIS products and services (with consent where required by law).
2. Contact and interact with the Data subject, including responding to requests and providing important notices or updates.
3. Comply with applicable laws, regulations, and requests by regulators or law enforcement authorities.
4. Improve LEWIS’s day-to-day operations including auditing, data analysis and research.
5. Monitor and analyse trends, usage, and activities to improve design and services.
6. Improve LEWIS products, services, and communications.
7. Ensure that LEWIS has up-to-date contact information for the Data subject.
Collection of Anonymous Data
1. LEWIS may use standard technology to collect information about the use of this website. This technology is not able to identify individual users but simply allows LEWIS to collect statistics.
2. LEWIS may utilise temporary or session cookies to keep track of users’ browsing habits:
  1. Cookies by themselves will not be used to identify users personally but may be used to compile identified statistics relating to use of services offered or to provide LEWIS with feedback on the performance of this website.
  2. The classes of information which may be collected in respect of users who have enabled cookies include, but are not limited to:
    1. The browser software used.
    2. IP address.
    3. Date and time of activities while visiting the website.
    4. URLs of internal pages visited.
  3. If you do not wish cookies to be employed to customize your interaction with this website it is possible to alter the manner in which your browser handles cookies. Please note that, if this is done, certain services on this website may not be available.
Security

LEWIS takes reasonable measures to ensure the security and integrity of information submitted or collected via this Website. However, it cannot be held liable for any loss or damage resulting from unlawful access or dissemination by third parties.
Links to Other Websites

LEWIS has no control over and accepts no responsibility for the privacy practices of third-party websites linked from this Website. We strongly recommend reviewing the privacy policy of any third-party site you visit.